FedEx 2-Day Air
$25.002 business daysArrives by 8 p.m. in 2 business days. Orders must be placed by noon PST Wednesday for Friday delivery.
Shipping & Delivery · Est. 2001
From Our Hands
To Your Door.
Every order is packed with care and shipped from our facility within 24–48 hours. Free shipping on qualifying orders over $99.
24–48 Hour ProcessingMon – Fri, excl. holidays
Free Shipping Over $99Contiguous US only
Full Order TrackingEmail confirmation on shipment
Professionally PackedEvery order quality-checked
Good to Know
Shipping
Notes
Details that keep your order on track from our door to yours.
- Orders are processed Monday through Friday, excluding holidays
- Cold-pack items may have delayed shipping to avoid weekend transit
- Tracking information is emailed once your order ships
- Signature may be required for high-value orders
- Please verify your shipping address before completing your order
Our Partner Network
Partner
Fulfillment
Some products ship directly from our trusted manufacturing partners to ensure maximum freshness and quality — delivered straight from the source.
Partner Fulfillment Fees
Some products are fulfilled directly by our trusted manufacturing partners. These items may carry additional fulfillment fees, clearly shown at checkout. Partner fulfillment ensures maximum freshness delivered straight from the source.
Minimum Order Requirements
Certain brands may have minimum order quantity requirements, marked on product pages. If a partner-fulfilled item falls short of the minimum, our team will reach out before processing.
Split Shipments
Orders with both warehouse and partner-fulfilled items may ship in multiple packages, each with its own tracking number. No additional shipping fees are charged for split shipments.
Processing Times
In-stock items ship within 24–48 hours (Mon–Fri, excluding holidays). Partner-fulfilled items may require 2–4 additional business days for quality control.
Returns & Exchanges
We Stand
Behind It.
Pure Prescriptions and NewGreens products come with a 30-Day Satisfaction Guarantee. If you're not satisfied, contact us within 30 days and we'll make it right with store credit. Third-party brands are eligible for replacement on defective or damaged items only — report within 7 days with photos.
- Pure Prescriptions & NewGreens
- 30-Day Guarantee
- Third-Party Brands
- Defective / Damaged Only
Still have questions?
Our team is available Monday–Friday, 8am–5pm PST.
Toll-Free1.800.860.9583
Contact Us