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Shipping & Delivery · Est. 2001

From Our Hands
To Your Door.

Every order is packed with care and shipped from our facility within 24–48 hours. Free shipping on qualifying orders over $99.

24–48 Hour ProcessingMon – Fri, excl. holidays
Free Shipping Over $99Contiguous US only
Full Order TrackingEmail confirmation on shipment
Professionally PackedEvery order quality-checked

Choose Your Speed

Shipping Options

Most Popular

Standard Shipping

$7.957–10 business days

USPS First Class Mail, DHL, or FedEx Ground. Includes P.O. boxes and APO/FPO destinations.

Free on orders over $99

Carriers

  • USPS First Class
  • DHL Ground
  • FedEx Ground

FedEx 2-Day Air

$25.002 business days

Arrives by 8 p.m. in 2 business days. Orders must be placed by noon PST Wednesday for Friday delivery.

FedEx Standard Overnight

$35.00Next business day

Next-business-day delivery by 8 p.m. Must be placed Mon–Thu by noon PST. Saturday delivery unavailable.

AK · HI

$8.95Transit times vary

Priority Mail Service via USPS. Transit times vary by destination.

Good to Know

Shipping
Notes

Details that keep your order on track from our door to yours.

  1. Orders are processed Monday through Friday, excluding holidays
  2. Cold-pack items may have delayed shipping to avoid weekend transit
  3. Tracking information is emailed once your order ships
  4. Signature may be required for high-value orders
  5. Please verify your shipping address before completing your order

Our Partner Network

Partner
Fulfillment

Some products ship directly from our trusted manufacturing partners to ensure maximum freshness and quality — delivered straight from the source.

01

Partner Fulfillment Fees

Some products are fulfilled directly by our trusted manufacturing partners. These items may carry additional fulfillment fees, clearly shown at checkout. Partner fulfillment ensures maximum freshness delivered straight from the source.

02

Minimum Order Requirements

Certain brands may have minimum order quantity requirements, marked on product pages. If a partner-fulfilled item falls short of the minimum, our team will reach out before processing.

03

Split Shipments

Orders with both warehouse and partner-fulfilled items may ship in multiple packages, each with its own tracking number. No additional shipping fees are charged for split shipments.

04

Processing Times

In-stock items ship within 24–48 hours (Mon–Fri, excluding holidays). Partner-fulfilled items may require 2–4 additional business days for quality control.

A carefully wrapped parcel with a thank-you note

Returns & Exchanges

We Stand
Behind It.

Pure Prescriptions and NewGreens products come with a 30-Day Satisfaction Guarantee. If you're not satisfied, contact us within 30 days and we'll make it right with store credit. Third-party brands are eligible for replacement on defective or damaged items only — report within 7 days with photos.

Pure Prescriptions & NewGreens
30-Day Guarantee
Third-Party Brands
Defective / Damaged Only
Start a Return

Still have questions?

Our team is available Monday–Friday, 8am–5pm PST.

Contact Us
$25 Pure Prescriptions Store Credit

Member Reward

A gift for
joining us.

Join our community and receive $25 in store credit on orders over $99 for Pure Prescriptions and NewGreens products.

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