Our New Hassle Free Return Policy
Dietary Supplement Products: Any unopened, new products only, may be returned within 30 days of purchase for a full refund or exchange. Customers are responsible for the shipping back of any products for refunds or exchanges. Any orders over 30 days, must meet approval by our customer service, or your order(s) will be returned to you unprocessed. If approved, returns past 30-days will incur a 10% restocking fee. Refused orders will be less $5.95 shipping and handling.
SuperSaver Return Policy
Customers may cancel their SuperSaver shipments before their specified ship date. Orders that are shipped must be returned before refunds or exchanges can occur. Refused SuperSaver orders will be deducted the $5.95 from the credited amount.
To view your scheduled SuperSaver orders, just log into My Account. Future orders may be canceled online or by calling our Customer Service department at 800-860-9583. For questions, contact our Customer Service via e-mail at: [email protected]
Make a Return by Mail
Send your purchase and receipt to our Return department and receive a refund:
Pure Prescriptions, Inc.
5670 El Camino Real, Suite D
Carlsbad, CA 92008
Still Have Questions?
Our professional staff is ready to help you. Please contact our Customer Service department at 800-860-9583, Monday-Friday, 8am – 5pm PST, or e-mail [email protected].